ElevenLabs vs Retell AI

A side-by-side look at ElevenLabs and Retell AI — pricing, features and where each one wins. Both are reviewed independently on Curata AI.

ElevenLabsRetell AI
SummaryThe category-leading AI voice platform for text-to-speech, voice cloning, dubbing and conversational voice agents.Developer-first voice AI platform for building AI phone agents with pay-as-you-go pricing and no commitments.
PricingFreemiumFreemium
CategoryVoiceVoice
PlatformsWeb, APIWeb, API
Key features
  • Text to Speech (Eleven v3, Multilingual v2, Flash v2.5)
  • Instant & Professional Voice Cloning
  • Automatic Dubbing & Dubbing Studio
  • Conversational AI / Voice Agents (ElevenAgents)
  • Speech to Speech (Voice Changer)
  • Speech to Text (Scribe v2, Scribe v2 Realtime)
  • Sound Effects & AI Music
  • Developer API with Pay-As-You-Go billing
  • Pay-as-you-go voice and chat agent pricing
  • Call transfer, appointment booking and knowledge base integration
  • Post-call analysis and AI quality assurance
  • Webhooks and API access
  • Pre-built agent templates with simulation testing
Pros
  • Most realistic, human-like voice quality across TTS, cloning and dubbing
  • Genuinely usable free tier plus six paid tiers covering almost any budget
  • Broad language coverage — 70+ languages on the flagship Eleven v3 model
  • ElevenAgents extends the platform into real-time conversational voice AI, not just static audio
  • Well-documented developer API with flexible Pay-As-You-Go billing
  • Responsive customer support, per independent user reviews
  • No commitments or annual contracts on the pay-as-you-go plan
  • $10 in free credits to start building immediately
  • 20 concurrent calls included at no extra cost
  • Simulation testing tools for validating agents before launch
Cons
  • Credit-based pricing can feel opaque — failed or regenerated outputs still consume credits
  • Voice cloning quality depends heavily on input audio quality; noisy samples clone poorly
  • Higher tiers (Scale, Business) get expensive quickly for teams needing seats and volume
  • Credit/character pricing makes exact cost estimation harder than flat per-minute pricing
  • Per-minute pricing varies by model/voice choice, making costs harder to predict upfront
  • Enterprise-grade compliance features require the custom Enterprise plan
  • Smaller integration ecosystem than larger platforms

Which one should you choose?

ElevenLabs

Best for: Content creators, developers, enterprises and agencies who need the most realistic AI voice quality available.

Retell AI

Best for: Developer-first voice AI platform for building AI phone agents with pay-as-you-go pricing and no commitments.

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Read the full ElevenLabs review

ElevenLabs sets the bar for AI voice. Text-to-speech quality across its Eleven v3, Multilingual v2 and Flash v2.5 models is genuinely close to human, Instant and Professional Voice Cloning capture nuance from a short sample, and Automatic Dubbing translates entire videos into other languages while preserving the original speaker's voice and timing. Beyond static audio, ElevenAgents pairs low-latency speech with conversational AI for real-time voice agents, IVR and customer support, while a single well-documented API (ElevenAPI) exposes text-to-speech, speech-to-text, dubbing, sound effects and music generation billed through a shared credit system with optional Pay-As-You-Go top-ups. The platform is used everywhere from indie games and audiobooks to enterprise call centers — for any workflow where voice quality matters, ElevenLabs remains the default choice.

Read the full Retell AI review

Retell AI lets teams build AI voice agents for customer support, sales and appointment scheduling without long-term contracts. Pricing is pay-as-you-go — roughly $0.07-$0.31 per minute for voice agents depending on model and voice choice, plus around $0.002+ per message for chat agents — with $10 in free starter credits and no commitment required. Twenty concurrent calls are included free, with extra concurrency billed per line. An Enterprise plan adds custom volume pricing, a dedicated stable server, HIPAA/BAA support, SSO and role-based access control for regulated deployments.