Vapi vs Lindy

A side-by-side look at Vapi and Lindy — pricing, features and where each one wins. Both are reviewed independently on Curata AI.

VapiLindy
SummaryEnterprise-grade voice AI platform for building, testing and deploying AI phone agents with sub-500ms latency at scale.AI executive assistant that manages email, meetings, calendars and follow-ups by learning how you communicate.
PricingPaidPaid
CategoryVoiceAutomation
PlatformsWeb, APIWeb, API
Key features
  • Voice AI agent builder (voice, LLM and STT/TTS configuration)
  • Sub-500ms latency real-time voice pipeline
  • Bring-your-own or platform-billed STT/LLM/TTS providers
  • Native US phone numbers plus Twilio/Telnyx/Vonage SIP integration
  • Real-time call monitoring and post-call analytics
  • Webhooks, function calling and tool integrations
  • Enterprise compliance: SOC 2, HIPAA, PCI DSS, SSO, RBAC
  • Email triage and reply drafting in your own writing style
  • Autonomous meeting scheduling and rescheduling
  • Pre-meeting briefings, live notes and post-meeting recaps
  • Action-item extraction, reminders and follow-up tracking
  • Hundreds of integrations (Gmail, Outlook, Google Calendar, Slack, Notion)
  • Custom agent building for sales, support, recruiting and ops workflows
Pros
  • Proven at serious scale — Vapi reports 1B+ calls handled and 99.9% uptime for enterprise customers
  • Bring-your-own-provider flexibility avoids lock-in to a single STT/LLM/TTS vendor
  • Deep telephony integrations (Twilio, Telnyx, Vonage) plus free native US phone numbers
  • No long-term contract required on the self-serve Build plan
  • Strong enterprise trust signals — customers include Amazon Ring, Intuit, ServiceTitan and New York Life
  • Learns and adapts to an individual's writing and scheduling style rather than using generic templates
  • Hundreds of integrations cover most common productivity tools (Gmail, Outlook, Slack, Notion, calendars)
  • Clear, published tiered pricing — a rarity in the AI agent category, where most competitors hide behind 'contact sales'
  • Reported adoption inside recognizable companies (Shopify, Apple, Adobe, McKinsey, Nvidia)
  • No long-term contract required — cancel anytime after the 7-day trial
Cons
  • The advertised $0.05/min rate is only the Vapi platform fee — real all-in cost with STT+LLM+TTS+telephony typically lands around $0.30+/min
  • No self-service cancellation — removing a payment method or closing an account requires emailing support or posting on Discord
  • Marketed as accessible, but building a production-grade agent still requires real engineering effort
  • International phone numbers are not free and cost more than US numbers
  • Independent reviews report sparse documentation and slow support response on the self-serve tier
  • No ongoing free tier — only a 7-day trial, then it's a paid plan starting at $49.99/month or nothing
  • Credit-based usage makes real monthly cost unpredictable; reviewers report overages with limited warning
  • Error handling can be weak — a failed action may fail silently instead of alerting you
  • Independent reviews report a low Trustpilot score (2.4/5) despite endorsements from tech influencers
  • Not built for high-volume phone/call automation the way Vapi or Retell AI are

Read the full Vapi review

Vapi is a developer-first voice AI platform for building, testing and deploying AI phone agents in production. Agents are assembled from a voice, an LLM, and a speech-to-text engine — Vapi supports bringing your own provider API keys or paying providers at cost through the platform — wired into a real-time pipeline built for sub-500ms latency and enterprise call volume. It ships native US phone numbers plus SIP/telephony integration with Twilio, Telnyx and Vonage, real-time call monitoring and post-call analytics, webhooks and function calling for connecting agents to external tools, and AI guardrails to reduce hallucinations. Vapi reports handling over 1 billion calls with 99.9% uptime for enterprise customers, 2.5M+ agents launched and 750K+ developers on the platform, with customers including Amazon Ring, Intuit, ServiceTitan and New York Life. The self-serve Build plan is usage-based with no monthly minimum; the Scale plan is a custom annual contract for enterprises needing committed volume, SOC 2/HIPAA/PCI compliance, SSO, RBAC and a dedicated account team.

Read the full Lindy review

Lindy is an AI executive assistant that handles email management and drafting, meeting scheduling, meeting notes and recaps, and task/follow-up tracking, communicating with users over SMS/iMessage. It observes how a user writes emails, responds to messages and handles their calendar to match their communication style, and connects to hundreds of tools including Gmail, Outlook, Google Calendar, Slack and Notion, cross-referencing multiple apps without needing explicit commands. Beyond the built-in assistant, Lindy can be used to build custom agents for sales, support, recruiting, operations and healthcare workflows. Plans run Plus at $49.99/month, Pro at $99.99/month (3x usage, computer use, model selection), Max at $199.99/month (7x usage), and a custom Enterprise tier with HIPAA, SSO, SCIM and audit logs. There's no ongoing free tier — only a 7-day free trial with Plus features — and no long-term contract is required.