Make vs Relevance AI

A side-by-side look at Make and Relevance AI — pricing, features and where each one wins. Both are reviewed independently on Curata AI.

MakeRelevance AI
SummaryVisual AI automation platform for building workflows and AI agents across 3,000+ connected apps.Enterprise platform for building, orchestrating and governing an 'AI workforce' of autonomous agents across sales, support, marketing and ops.
PricingFreemiumFreemium
CategoryAutomationAI Agents
PlatformsWebWeb, API
Key features
  • Visual Scenario Builder (drag-and-drop)
  • AI Agents & Prompt-Based Building
  • 3,000+ App Integrations
  • Routers & Complex Branching Logic
  • Custom Variables & Full-Text Log Search
  • Enterprise Governance (SSO, SOC 2/3)
  • No-code/low-code agent builder
  • Multi-model routing (Claude, GPT, Gemini and others) by cost/performance
  • Multi-agent orchestration into coordinated workforces
  • Evaluation framework tracking live pass rates and drift
  • Real-time tracing, audit logs, human-in-the-loop approvals and cost visibility
  • 2,000+ integrations (Salesforce, HubSpot, Gmail, Slack, Databricks, Snowflake)
Pros
  • Visual builder makes complex branching logic genuinely readable, not just a chain of linear steps
  • 3,000+ app integrations cover most real-world automation needs out of the box
  • AI Agents extend Make beyond point-to-point triggers into multi-step, AI-orchestrated processes
  • Real free tier (1,000 credits/month, 2 active scenarios) makes it easy to validate before paying
  • Enterprise-ready governance (SSO, SOC 2/3) supports larger, regulated organizations
  • No-code/low-code builder with multi-model routing (Claude, GPT, Gemini) instead of vendor lock-in
  • Genuine free tier (200 Actions/month) — rare among enterprise-grade agent platforms
  • Real production governance: tracing, audit logs, human-in-the-loop approval and cost visibility
  • 2,000+ integrations cover most existing sales, CS and ops stacks
  • Enterprise trust signals — customers include Canva, KPMG, Databricks, Autodesk and Confluent
Cons
  • Pricing is credit-based, so heavier or more complex scenarios can consume a monthly allowance faster than a simple task count suggests
  • Steeper learning curve than a purely linear automation tool once scenarios use routers and complex branching
  • The Free plan's 2-scenario cap and 15-minute run interval are restrictive for anything beyond testing
  • Some advanced features (custom functions, full enterprise app integrations) are reserved for the Enterprise tier
  • September 2025 pricing overhaul split billing into Actions + Vendor Credits, which reviewers say makes real cost harder to predict at scale
  • Action overages and retry billing have caught some teams off guard on their first high-volume billing cycle
  • Shared workspace model makes credential isolation difficult for agencies managing multiple client environments
  • Some users report slow or impersonal customer support response times
  • Real learning curve to build and maintain reliable multi-step agents

Which one should you choose?

Make

Best for: Operations, IT and RevOps teams who need Zapier-level polish with n8n-level flexibility for complex, branching automations.

Relevance AI

Best for: Sales, CS, marketing and ops teams that want multi-model, governed AI agents rather than a single-LLM chatbot.

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Read the full Make review

Make (formerly Integromat) is a visual AI automation platform for building and managing automations and AI agents — visually with its drag-and-drop scenario builder, in code, or from a prompt. It sits between Zapier's simplicity and n8n's raw power: complex branching, routers, data manipulation and AI modules are all first-class, with 3,000+ pre-built app integrations covering everything from Slack to Salesforce. Beyond point-to-point automation, Make's AI Agents let teams orchestrate multi-step, AI-driven processes across their stack, with an execution log, custom variables and enterprise governance (SSO, SOC 2/3) available on higher tiers. Pricing runs on a monthly operations credit allowance rather than a flat per-zap fee, scaling from a real free tier through Core, Pro, Teams and a custom Enterprise plan.

Read the full Relevance AI review

Relevance AI markets itself as 'the home of the AI Workforce' — a platform for building autonomous AI agents that handle work across sales, customer success, marketing, customer support, operations, HR and research, rather than hiring additional headcount. A no-code/low-code builder creates specialist agents, multi-model routing sends each task to the most cost-effective LLM (Claude, GPT, Gemini and others), and orchestration coordinates multiple agents into a team for complex workflows. Production tooling includes an evaluation framework that samples live runs and tracks pass rates, real-time tracing, audit logs, human-in-the-loop approvals and cost visibility, plus a shared context layer for consistent tone across agents. It connects to 2,000+ integrations including Salesforce, HubSpot, Gmail, Slack, Databricks and Snowflake. A September 2025 pricing overhaul replaced a single credit system with two meters — Actions and Vendor Credits — across a Free plan (200 Actions/month), a paid Pro tier, a paid Team tier and a custom Enterprise tier. Notable customers include Canva, KPMG, Databricks, Autodesk, Confluent and Freshworks.