Fireflies Free vs Pro vs Enterprise: Which Plan?

Quick Comparison: Free vs Pro vs Enterprise

The line that trips people up: "unlimited transcription" is true on every tier — it's storage that's capped, and that cap is the real thing to plan around, not the transcription itself.

• •Free — $0, forever: unlimited transcription and AI summaries, 400 minutes of storage per team, 20 AI credits/month, no video recording or AI Skills, standard compliance.
• •Pro — from $10/seat/month (billed annually): unlimited transcription and AI summaries, 8,000 minutes of storage per seat, 20 AI credits/month, adds video recording, AI Skills and a task manager, standard compliance.
• •Enterprise — up to $39/seat/month (annual only): unlimited transcription and AI summaries, uncapped storage, 50 AI credits/month, everything in Pro plus HIPAA compliance available.

Pick Your Scenario

• •"I'm a freelancer who only takes a few calls a week" — Stay on Free. At a handful of client calls a week, you're nowhere near the 400-minute team storage cap, and 20 AI credits a month covers occasional AskFred use. Upgrading here means paying for AI Skills and video recording you probably won't touch.
• •"I run a sales team of 5-10 people" — Pro, and budget for it to be a real line item — at $10/seat/month billed annually, 10 seats is $100/month minimum. What you're buying at this size is the 8,000-minutes-per-seat storage (versus 400 minutes shared across your whole team on Free) and AI Skills that draft follow-ups automatically. If your team's volume keeps climbing past what Pro's storage comfortably holds, Fireflies also has a Business tier between Pro and Enterprise worth checking before jumping straight to Enterprise pricing.
• •"I need HIPAA compliance" — Enterprise. HIPAA compliance is only available at this tier, so if you're handling protected health information on calls, this isn't optional — confirm the current compliance documentation directly with Fireflies before rolling it out.

Before You Upgrade: Know the Storage and Credit Limits

Two numbers to write down before you pay for anything. First, storage: Free gives your entire team 400 minutes combined, while Pro gives each seat 8,000 minutes — a 5-person team on Free is sharing that 400-minute pool, which fills up faster than it sounds. Second, AI credits: Free and Pro both include 20 AI credits a month, Enterprise includes 50. Credits power AskFred queries and AI Skills specifically — regular transcription and summaries don't touch them — but if your team leans on AskFred heavily, 20 credits can run out well before the billing cycle resets.

Bottom Line

Don't pick a plan based on the price alone — pick it based on which cap you'll actually hit first: team storage, per-seat storage, or AI credits. If you're not sure yet, start on the free plan, watch which limit you bump into, and let that tell you which paid tier actually solves your problem.